By NAN
The Public Complaints Commission (PCC) has organized a three-day training workshop for its staff, aimed at enhancing capacity and improving productivity within the Commission. The workshop was held from July 7 to 9, 2025.
The News Agency of Nigeria (NAN) reports that the theme of the training was “Enhancing Computer Knowledge, Public Relations, and Social Media Skills.”
Speaking at the opening ceremony, the Secretary to the Commission, Hajia Aishatu Aliyu, encouraged participants to take the training seriously, noting that the sessions were designed to improve their efficiency, capacity, and overall work performance.
One of the resource persons, Mr. Labaran Ahman, delivered a lecture on effective communication skills—both verbal and nonverbal relationship building with stakeholders, crisis management, and conflict resolution.
Another facilitator, Mr. Ahmad Balarabe, gave a presentation on the fundamentals of public relations and its importance in organizational growth.
Mr. Balogun Murtala Mohammed led a session on the use of social media platforms such as Facebook and Twitter. He covered topics including social media management, creating profiles, and content posting strategies.
Additionally, Mr. Farinade Stephen provided training on computer hardware and software, the Microsoft Office Suite (Word, Excel, and PowerPoint), email management, and digital etiquette, offering hands-on experience to participants.
Speaking on behalf of the participants, Yusuf Jamila Asipita, commended the Commission for organizing the workshop. She expressed appreciation for the opportunity and pledged to apply the knowledge gained to boost productivity in the workplace. (NAN) (www.nannews.ng)
